U.S. Postal Service Issues

File a Complaint With the U.S Postal Service

If you are having a complaint, compliment, or suggestion for USPS, then there are several ways to let them know.

You can make use of the USPS website’s email us form. Choose an inquiry that relates to the complaint and request a refund for shipping.
You can speak to the station manager at the local post office.
Reach out to the postal and consumer and industry affairs office that handles queries from your district. Figure out your district consumer office.
You can also send an email to the U.S Postal service headquarters consumer.